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Løsning: Får ikke tatt backup av nettverksdisk

No. Type Timestamp Backup Logs
1 Info YYYY/MM/DD hh:mm Start [ Windows platform (AhsaySupport), AhsayOBM 5.x.x.x ]
2 Info YYYY/MM/DD hh:mm Start running pre-commands
3 ... ... ...
* Warn YYYY/MM/DD hh:mm "\\Network_Path\Directory" The specified username is invalid.
* Warn YYYY/MM/DD hh:mm Skip backing up "\\Network_Path\Directory" (network drive is not accessible)
  • Cause:
The message suggests that the login credentials entered in the "User Authentication for Windows" setting for the affected backup set does not have sufficient permission to access the network drive.
  • Resolution:
To resolve the issue, please ensure that the login credentials specified in the "User Authentication for Windows" setting does have sufficient right to access the network drive.

Example on AhsayOBM:



If the problem persist, please also verify if the "Log on" account of the AhsayOBM / AhsayACB scheduler service has sufficient permission right(s) to access the network drive. Alternatively, instead of "Local System", please try running the backup scheduler service with a Windows account that has sufficient permission right(s) to access the network drive. You can do so by following the instructions below:

1. Open [Control Panel] -> [Administrative Tools] -> [Services] -> [Online Backup Scheduler (Ahsay Online Backup Manager)] -> [Log on]
2. Select the [This Account] option
3. Enter the Login Credentials
4. Restart the [Online Backup Scheduler (Ahsay Online Backup Manager)] service

Notes:
For issue with AhsayACB, please edit the Login Credentials for the backup scheduler service [Online Backup Scheduler (Ahsay A-Click Backup)] instead.
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